Pink and Red Flower Cat

Our company is committed to ensuring timely and efficient delivery of all orders. Please review our shipping policy below:

Shipping Schedule: All shipments will be processed and dispatched on Saturdays. If an order is placed after the cut-off time on Saturday, it will be processed and dispatched the following Saturday.

Holiday Adjustments: In the event that a holiday falls on a Saturday, shipments will be rescheduled to the next available Saturday. We strive to inform customers of any holiday-related delays in advance.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and estimated delivery date of your package.

If you have any questions or require further assistance, please do not hesitate to contact us at thebarkingsealcreativestudio@gmail.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at thebarkingsealcreativestudio@gmail.com. Please note that returns will need to be sent to the following address: 22 Park Ave Claremont, NH 03743. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at thebarkingsealcreativestudio@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), limited edition items (like original paintings and one-off products), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at thebarkingsealcreativestudio@gmail.com.